More than 120 million people around the world have been forced to flee their homes in search of safe, new lives. Every day, thousands are forced to make this difficult decision, leaving behind their belongings, memories and, oftentimes, loved ones, all for the hope of a better future. There are many reasons people choose to make this decision. Millions are …
Following Election Results, CWS Reaffirms Commitment to Immigrant and Refugee Neighbors, Vulnerable Families Worldwide
November 6, 2024
Contact: media@cwsglobal.org Following Election Results, CWS Reaffirms Commitment to Immigrant and Refugee Neighbors, Vulnerable Families Worldwide Washington, D.C.– In response to the news that Donald Trump has been elected for another term to the office of President of the United States, Church World Service President and CEO Rick Santos issued the following statement: “As we prepare to usher in a …
CMPP National Board Announces Third Subrecipient Solicitation for Case Management Pilot Program (CMPP)
July 9, 2024
For Immediate Release: July 9, 2024 Contact: cmpp_info@cwsglobal.org CMPP National Board Announces Third Subrecipient Solicitation for Case Management Pilot Program (CMPP) New Yok City– CMPP’s National Board is seeking subrecipients to implement the Case Management Pilot Program, inviting community-based service providers from around the country to apply for funding to provide voluntary case management and associated services to non-detained, noncitizens …
New Partnership Matches Trained Community Sponsorship Groups with Ukrainians in Need of Resettlement in the United States
November 2, 2022
For Immediate Release: November 2, 2022 Contact: media@cwsglobal.org New Partnership Matches Trained Community Sponsorship Groups with Ukrainians in Need of Resettlement in the United States New York City – CWS and Welcome.US today announced a new joint-initiative that will connect Ukrainians in need of safety with CWS-supported sponsorship groups in the United States via the Welcome Connect platform. Through the …
CWS Denounces Appeals Court Decision that Puts DACA at Risk, Calls on Congress to Pass Legislation with a Pathway to Citizenship Now
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CWS Commends Administration for Granting Temporary Protected Status to Ukraine
March 4, 2022
18-Month Status will protect approximately 75,000 Ukrainians living in the United States from return to danger Washington, D.C.—In response to the Biden Administration granting Temporary Protected Status (TPS) to Ukraine, preventing deportation of thousands of Ukrainians living in the United States, Meredith Owen, Director of Policy and Advocacy at CWS issued the following statement: “CWS commends the Biden administration’s protections …
Stories of Change

Gustavo (Border Referral Specialist) and Kathy (The Inn volunteer) deliver meals to families who are staying in hotel rooms as they prepare to meet their family members in destination communities. Middle: a bed in a hotel room for an asylum seeking family. Children are given a stuffed animal when they arrive. Bottom: The Inn staff and volunteers wrote “Welcome” in English, Spanish and Portuguese on the window of the room of a newly-arriving family.
A Warm Welcome to The Inn for Asylum Seekers in Arizona
On Monday, November 15, our border services team met Daniela* and Luis* at The Inn in Tucson, Arizona. The Inn is a shelter for asylum seekers, and Daniela and Luis had been there for four days with their three children. The family was hoping to find a way to pay for their transportation from Tucson to Chicago and had been there since the Friday before. “Friday was the first night that we were able to sleep in six days. We were able to shower with warm water,” Daniela told us.
Daniela’s family had run out of money, and they hadn’t been able to arrange affordable transportation for the whole family to get to Chicago yet. They were waiting for help.
Our team communicated with them in both English and Spanish. Daniela and Luis shared that their family was escaping from Venezuela, where Luis served as a funcionario (government official). Daniela told us, “My husband was a government official in Venezuela. One day we had to escape if we wanted to keep living.” She and Luis both mentioned that the political climate in Venezuela pushed their family to leave their whole lives behind from one day to the next. “It’s not easy. We left everything behind. Our family, our home, our careers. Now we have to start all over,” said Luis.
When we asked them about their experience at The Inn, the couple said that they were extremely grateful for Gustavo and the rest of the shelter staff, who had welcomed them and their family with respect and care. “They have welcomed us extremely well. Everyone has taken care of the kids and their needs,” they said. We learned that the shelter staff had provided the kids with toys and coloring materials during their time at the shelter.
Daniela and Luis underscored that their story is only one of thousands and that they had been lucky to make it to the United States alive. While they mentioned that everyone had been welcoming and respectful, Daniela said she hopes people will understand that her family, like many others, are escaping from precarious conditions that endanger their lives. “We just want to live, we want people to understand that we came out of necessity, not to invade, but to live,” she said.
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CWS supports shelters like The Inn along the U.S.-Mexico border. Asylum seekers arrive in these shelters after they have been released from federal detention. They are welcomed with hot meals, beds, showers and other support. In partnership with UMCOR, CWS supports Border Referral Specialists in many shelters, who help asylum seekers understand the spectrum of services available in the town or city where they are going. We are proud to walk alongside asylum seekers at every stage of their asylum journey in the United States. This includes supporting border shelters, operating a call center for asylum seekers and providing services such as case management and legal assistance in destination cities.
*Names changed to protect the identities of people who are still in the process of seeking asylum.
Stories of Change

Maricarmen. Courtesy photo.
An Anniversary Tale
Last week, Maricarmen reached a milestone: she had been in the United States for three years. When she and her daughter landed in Miami, she thought they would just stay a couple weeks and then return to their home in Venezuela. Her husband had been detained by the military several weeks before, and Maricarmen hoped that taking her daughter away for a vacation would pass the time until her husband was released. She reflected, “My husband is so chill and good, so I thought they might detain him and interrogate him for a day or two and then release him.” But one week of imprisonment turned into one month and Maricarmen realized that she and her daughter could not safely return home. She applied for asylum.
Three years later, and her husband remains detained as a political prisoner. Maricarmen was granted asylum in the U.S., but she is now alone trying to forge a life for her and her daughter. It’s not easy. She lost her home, her social support—and her career. In Venezuela, she had been working as a dentist for 12 years and loved it. She even taught dental classes at the local university. But when she arrived in the U.S., even though her degrees transferred, she did not speak English and she was not licensed here. She could no longer do the job that she loved and that she knew how to do.
Undaunted, Maricarmen said, “I have my plan. I have my goal.” She is studying first to be licensed as a dental hygienist. From there, she will work to become a dentist once again, a longer and more expensive endeavor. But the process to be licensed as a dental hygienist takes money, time, and English proficiency. When living in Orlando, she quickly secured work as a dental assistant to remain in the field. But the job is low-paying, and she and her daughter struggled to make ends meet in the expensive Florida city. A friend suggested she move to Greensboro, North Carolina, where the cost of living was not so high. So they did.
Since coming to Greensboro in 2019, she’s been working, saving, and then using her savings to pay for each next licensing exam. But she has a lot on her plate: working as a dental assistant and sometimes as an Amazon delivery driver, going to English classes at both GTCC and Reading Connections, taking care of her daughter, and day-to-day household responsibilities. To make room for studying for her licensing exams, she wakes up at 4:00 in the morning every day.
On top of everything, the pandemic further delayed her plans. Last spring, she was placed on furlough and did not receive a paycheck for a couple months. CWS Greensboro was able to help provide rent and utilities assistance through COVID-relief donations, and Jamestown Presbyterian Church provided food deliveries, but she had no extra money to save towards recertification. Besides the financial strain, she’s had to help her daughter navigate virtual school. But she said, “I’m lucky. My daughter is so good. And her teachers always tell me that she makes 100s on everything! And she’s so kind.”
Last month, despite the challenges of the past year, she reached a milestone. She passed the exam that she has been most anxious about for the past three years: the National Board Dental Hygiene Examination. That written exam requires an extensive technical English vocabulary. It alone was several hundred dollars. (Community members helped her cover the cost.) Maricarmen has three more exams, but she is not worried about passing them. Unlike the written NBDHE, they are clinical—based on skill as a dental hygienist and not language. With years under her belt as a practicing dentist, she is prepared. But her next tests cost over $1,200. So she continues working and saving.
Maricarmen is driven and goal-oriented. She is a professional. She loves her daughter, and she wants to succeed. But refugees seeking to re-enter their former career fields in the U.S. face tremendous challenges. We are grateful to be a part of Maricarmen’s journey, grateful to those who donated to make a difference in the lives of refugees this year, and grateful most of all to our neighbors like Maricarmen who inspire us with their courage, resilience, and hope.
Happy 3-year anniversary to Maricarmen—we are proud to call you our Greensboro neighbor!
Stories of Change

Ghulam at work in the CWS container.
In the Midst of a Long Journey, a Moment for Inspiration
Note: This story was written in September 2020. On September 30, the Bosnian government closed the Bira reception center. CWS now works in Lipa, a new refugee and migrant center about 12 miles from Bihac. Ghulam left Bira days before the center closed.
Ghulam has been moving for as long as he can remember. He was born in Afghanistan. When he was 5 years old, his parents sent him to live with an uncle in Pakistan and start school. After a couple of years, his family joined him. Then his dad went to Saudi Arabia in search of work that would put food on his family’s table. Ghulam moved back to Afghanistan with his mom and nine siblings.
Ghulam has always loved both learning and art. He remembers racing home from school to finish his homework. Ironically, considering that he now dreams of being a professional athlete, he would paint while the other children played. When his family moved back to Afghanistan, he had to drop out of school and help earn money, but he still found a way to pursue a craft. He made wooden furniture with his older brother.
A year ago, everything changed. Ghulam’s father returned home with a medical condition that meant that he could no longer do hard, physical work. Ghulam made the tough decision that he felt was best for his family: he left to try to get to Europe and earn money that he could send back to his family. His journey has taken him through Iran, Turkey, Greece, Macedonia, Serbia and now Bosnia and Herzegovina. He desperately misses his siblings, especially his older sister. And for now, he got separated from his best friend and traveling companion, who is waiting for him in Belgium. They want to meet up and eventually go to the United Kingdom together.
For now, Ghulam is in the Bira reception center in Bihac, Bosnia. The center is full of shipping containers that are used as dormitories, classrooms and meeting spaces. CWS has a container where we offer classes for Bira’s residents. One day when Ghulam was passing the CWS container, our team invited him in for a German class. He says that he thought to himself, “I love languages. I already speak Pashto, Urdu, Farsi and English. Why shouldn’t I try to learn German as well?”
It turns out that the German class wasn’t the main takeaway that day, though. “I sat in the container, but the only thing I could focus on was the drawings that the CWS staff put on the walls,” he recalls. The next day he returned, and the CWS team was organizing a craft workshop to celebrate Valentine’s Day. For a while he just watched, but then he decided to join in. He drew for hours, and when he was finished, the CWS team complimented his work and hung it on the wall with the others.
“Every day you encouraged me to draw more and more and gave me crayons, paper and whatever I needed,” he says. Today, Ghulam is a regular at the CWS container. He loves to draw portraits and graphic drawings. He says he will continue to learn languages and paint in the future, even though his dream is to become a professional athlete.
As a recent conversation shows, Ghulam has a big heart and big plans. “I am happy to see my drawings among others, it inspires me,” he says. “But you guys need more decorations, especially wooden ones. I’ll make them for you. Maybe I’ll even start writing poetry, we’ll see.”
Stories of Change

Kalash with one of his creations.
When Creativity Leads to Community
Note: This story was written in September 2020. On September 30, the Bosnian government closed the Bira reception center. Residents, including Kalash, were transferred to another center called Lipa (where CWS now works). Within a few days of his move to Lipa, Kalash left, presumably to continue his journey.
Growing up in Pakistan, Kalash and his family were close. It was a normal, quiet life. “I graduated from high school. While I lived in Pakistan, I loved to play cricket and often went jogging. My family is large, with seven sisters, two brothers and my parents. Our relationships are really strong, and we lived together in a big house.”
Unfortunately, Kalash’s family struggled economically. His brother left a decade ago, frustrated by financial struggle and an uncertain future. He now lives in France. Two years ago, Kalash decided to follow his brother’s footsteps in search of a better life and to provide for his family.
From Pakistan, Kalash spent six months in Turkey and then two months in Greece. He spent a few weeks in Serbia and then made his way to Bosnia, where he is today.
Along the way, Kalash met people from different backgrounds. Some were very friendly, he says. Other times he was met with racism and discrimination. “Respect is the ability to feel someone else’s pain and to treat strangers in a normal way,” he says. “Racism is when refugees and migrants are told that they smell bad or that they are ugly and dirty.”
Kalash arrived in Bosnia last summer, and for the better part of the year he has been in the city of Bihac. He has primarily lived in the Bira reception center, where CWS works. He has tried to cross the border into Croatia five times, and failed every time. He has been beaten by the police and had his phone and money confiscated. After repeated failures, and due to the lockdowns from the COVID-19 pandemic, he has temporarily stopped trying to cross the border.
When some of his friends left Bira to try to continue their journey, they offered Kalash the living space in their shipping container. He had been living in a tent with about 100 other people, so he eagerly jumped at the chance to have a container all to himself.
During the lockdown, Kalash entertained himself by watching videos on his phone. He found himself watching videos of people making crafts. He watched more and more videos, sometimes staying up all night. He was constantly thinking about how beautiful the products ended up being, and he thought he could make something similar.
Kalash mostly kept to himself in Bira and didn’t participate in many activities. But one day he noticed the CWS container, which has a creative corner that offers crafts and art for Bira’s residents. He liked the decorations, and wanted to do something similar in his container. So he talked to our team, who let him have some of the decorations for his container.
It turns out that this was the start of a new passion. He collects materials from the camp’s recycling to turn into art, and CWS provides the glue and other supplies that need to be purchased. He used an old umbrella and paper to make a chandelier, for example. Soon, his ordinary shipping container turned into an extraordinary place to live. When he got new roommates, they loved what he had done with the container. He even won an award from the Bira manager for having the most beautiful container.
Kalash says that the respect and recognition that he has received as a result of his creativity makes him very happy. He’s something of a celebrity within Bira now. And our team is excited to see him using his time to do something productive and different. Plus, the confidence that he built as his work started getting recognized helped him feel safer and start communicating more with the others in the center. “Thank you CWS for giving us a chance to develop and improve our abilities and skills that we don’t even know we possess,” Kalash says.