Since its founding in the aftermath of World War II, Church World Service has supported refugee families, helping newcomers rebuild their lives and thrive in communities across the United States. Rooted in partnership with local congregations and community organizations, our work ensures that every arriving family is welcomed with dignity and equipped with the tools they need to succeed.
In 2022, CWS expanded its reach by launching Virtual Integration Services—an innovative program designed to serve eligible community members and families living outside the areas supported by traditional Refugee Resettlement Agencies and Office of Refugee Resettlement (ORR) providers.
Our Virtual Integration Services team provides virtual case management during the critical first five years of resettlement, offering support with benefit enrollment (such as Medicaid and SNAP), school registration, medical navigation and other resources connections. We also help participants develop personalized self-sufficiency plans, practice English, prepare for job interviews and connect with local resources—all through virtual platforms like Zoom, WhatsApp and phone calls.
Whether someone has recently arrived or is navigating life after initial resettlement, our team supports newcomers in building stable, empowered futures—no matter where they live.
Latest Updates
Empowering Asylees in New York: Monthly Benefit Orientations Launch Statewide
CWS has launched monthly Asylee Benefit Orientations in partnership with New York stakeholders to provide newly granted asylees with timely, comprehensive support—including education, referral and access to critical services. New Asylee Benefit Orientations for New Yorkers Across the United States, fewer than 20% of newly granted asylees access Office of Refugee Resettlement (ORR) benefits and services within their first …
Bridging the Gap: How CWS Virtual Integration Services Is Reaching Refugees in Remote Communities
CWS’s Virtual Integration Services program delivers remote, personalized support to refugees and ORR-eligible community members living in underserved areas—ensuring access to case management, economic empowerment resources and client-centered care no matter where they are. By removing geographic barriers, the program helps newcomers build stable, self-sufficient lives rooted in dignity and belonging. Since its founding in the aftermath of World War …
Lakou Tanama: Elevating Haitian Voices in Healing Justice
Trigger warning: This article mentions instances of suicide. CWS has partnered with the Haiti Health Network and Lakou Tanama to pilot a culturally centered and community-based training series in Kreyol for Haitian entrants in the United States. Through Healing Spaces, the pilot project offers a safe environment for participants to share, connect and heal—addressing urgent needs often overlooked by mainstream …
Virtual Case Management Programs
Economic Empowerment & Financial Literacy Classes (Launched FY25): Designed to meet individuals where they are at, this group programming enables new comers to learn more about the US financial system, access community resources and cultural practices in the US job market to empower them to thrive!
Preferred Communities (PC) Case Management: CWS provides tailored case management to ORR-eligible community members living in remote and underserved areas, or for folks who prefer a virtual option. Through Intake, Assessment and Referral (IAR) and Supplemental Case Management (SCM), we help newcomers navigate complex systems, overcome barriers to integration and build pathways towards self-sufficiency.
Asylee Outreach Project: CWS connects asylees and other ORR-eligible community members with critical services. Through virtual orientations, and referrals, the program helps newcomers rebuild their lives with dignity and care.
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CWS Virtual Integration and Stabilization Program
Contact
For general inquiries or to learn more about Virtual Integration Services,
please reach out by phone at 332-236-7206 or email us at
remoteservicessupport@cwsglobal.org.
For program-specific questions or partnership opportunities,
please contact Nandini Sridhar, CWS’s Associate Director of Remote Services,
at nsridhar@cwsglobal.org.