Development Coordinator

January 17, 2018

Position Title: Development Coordinator
Reports To: NC Area Director
Team: Immigration and Refugee Program (IRP) Durham

Church World Service (CWS) is a not-for-profit organization working to eradicate hunger and poverty and to promote peace and justice around the world. To help build and maintain a diverse team, CWS actively seeks candidates from a wide variety of backgrounds. We do not discriminate on the basis of race, color, creed, sex, sexual orientation, gender identity, religion, national origin, age, ancestry, disability, use of a guide or support animal, veteran status, or any other basis prohibited by applicable law.


Please visit the link below to apply directly online to this position.

Primary Purpose:

The Development Coordinator is responsible for developing and implementing bold and innovative approaches to community partnership. Duties include organizing and administering of CWS Durham events, generating and coordinating community support for refugees and developing and organizing fundraising initiatives.

Essential Duties:

  • Develop community partnerships to assist in meeting the needs of newly arriving refugees. Common needs include furniture and household items, assistance establishing a medical home, help creating a resume or learning the bus route to a new job. Initiatives include a community garden, low-cost immigration services, crafting classes, and ESL with co-located child care.
  • Work with NC Area Director to determine fundraising needs, develop annual fundraising plan and ensure that annual fundraising goals are met for the Durham Office.
  • Under the guidance of the NC Area Director, contribute to the identification, cultivation, solicitation, and stewardship of current and new donors, including individuals, faith communities, foundations, and corporations.
  • Work with NC Area Director and other Durham Office leadership to identify, develop, write and submit proposals for grant funding.
  • Recruit, assess, orient, and mentor volunteers. Ensure documentation of volunteer services provided to clients.
  • Keep informed of refugee and immigration issues, using current information to educate the broader community and raise community awareness.
  • Advocate on behalf of refugees and refugee-serving voluntary agencies.
  • Addresses emergency situations as they arise and mediates conflict as necessary.
  • Represent the program at meetings and speaking engagements relevant to the responsibilities of the position.
  • Attend trainings and conferences as requested by supervisor.
  • Contribute to innovation and improvement in CWS’ resettlement program.
  • Track partner and volunteer contributions, including contact information, hours of service, cash and in-kind donations, and other data as required.
  • Ensure that contractual requirements for raising and documenting community support are met in accordance with grant guidelines.
  • Accept other duties as assigned, including transporting clients in personal vehicle. Mileage accrued while executing work responsibilities is reimbursable by CWS.
  • Work varied hours, including some night and weekend work.


Education:  High school diploma or equivalent.

Experience:  Two years of experience in a non-profit setting. Prior experience overseeing volunteers required. Cultural sensitivity is essential.

Must be comfortable with public speaking, representing the Immigration and Refugee Program in meetings and facilitating trainings.


Communications:  Able to communicate thoroughly and with self-confidence specific information relating to program or department.  Communicate detailed or technical information clearly, in writing and orally. Speak publicly with defined constituencies regarding specific assigned topics. Anticipate constituent needs and interests and take proactive steps to respond to them. Promote “transparency of information” by sharing relevant information with staff and other stakeholders.

Constituent Relationships: Understand the history of relationships with stakeholders and their structures to support effective relationships in ongoing work activities. Coordinate specific program activities with counterparts and include them in planning. Find ways to work around issues of concern to stakeholders.

Job Knowledge: Know the history of CWS and its place among non-governmental organizations (faith-based, ecumenical, secular, relief and development). Know a broad range of information regarding specific program or department and use that knowledge to perform effectively and independently.  Apply a depth of knowledge within area of responsibility to implement assigned activities. Interpret CWS’s policies and procedures for staff and stakeholders, keeping the “human” side in sight.

Leadership: Accept accountability for assigned activities and adapt work style to perform independently or within a team. Recognize strengths and weaknesses in self and others and seek assistance to improve performance.

Problem Solving: Identify problems in procedures that affect program work and recommend changes in systems or procedures to address them, and then implement approved changes.  Understand and apply knowledge of the context in which CWS works, including global trends, issues, and the ecumenical movement. Provide guidance and direction to others in resolving problems, as well as independently solving problems. Determine the scope of problems, gather all necessary information, analyze impact on other areas and implement or recommend solutions.

Program Planning and Management: Gather, analyze and make use of information and resources necessary to complete work.  Set and communicate deadlines and priorities.  Successfully balance multiple activities, in support of program or departmental goals.  Manage contacts with internal and external stakeholders to ensure flow of information and coordination of efforts.  Verify the accuracy and quality of own work and the work of others.

Resource Building and Stewardship: Promote CWS’s mission, programs and services with stakeholders to assure continued support.  Recommend activities to support or advance fundraising strategies. Understand stewardship role in working within budget and monitoring finances. Prepare reports on program status relative to budget and finances.

Teamwork: Promote effective interactions among team members and facilitate group discussion.  Participate in identifying and establishing work needs and time lines for completion.  Network with other teams to discuss activities. Negotiate issues that cause conflict within the team to support effective team functioning. Identify opportunities for skill development among team members and share knowledge and experience with them.

Other Skills:

Must have outstanding personal communication style, interpersonal judgment, and the ability to produce high quality and compelling written material.  The ideal candidate must be a quick study of CWS Durham’s past successes and future opportunities, and must be highly entrepreneurial, resourceful, and creative. Must have an excellent leadership skills and a strong ability to maintain and grow relationships while working effectively with people from diverse backgrounds. The successful candidate must be computer literate, with proficiency in MS Office (Excel, Word and Access) and internet applications required.